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Terms & Conditions

Terms of website use

McColl’s has taken the greatest of care to ensure the accuracy of any content on this website, but cannot accept responsibility for any inaccuracies, omissions, or errors on our websites or on any sites to which the groups' websites may be linked.

All offers are subject to availability while stocks last. Prices are correct at time of publishing and may vary at your local store. Please see in-store for details.

Due to Minimum Pricing Law, offers and pricing may vary on alcohol in our Scottish and Welsh stores.

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU START TO USE OUR SITE, AS THESE WILL APPLY TO YOUR USE OF OUR SITE. WE MAY NOT NECESSARILY KEEP A COPY OF THESE TERMS AND CONDITIONS SO WE RECOMMEND THAT YOU PRINT A COPY OF THIS FOR FUTURE REFERENCE. IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS OR DO NOT ACCEPT THEM, OR YOU HAVE A QUERY ABOUT OUR PRODUCTS OR SERVICES, PLEASE CONTACT CUSTOMER SERVICE AT MCCOLL'S RETAIL GROUP PLC, GROUND FLOOR WEST, ONE LONDON ROAD, BRENTWOOD, ESSEX, CM14 4QWG BEFORE USING THIS SITE. WE MAY CHANGE THESE TERMS FROM TIME TO TIME BY UPDATING THIS PAGE. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO ENSURE YOU ARE HAPPY WITH ANY CHANGES.

Privacy and cookies

Please refer to:

Our Privacy Policy, which sets out the basis on which we process any personal data we collect from you, or that you provide to us.
Our Cookie Policy, which sets out information about the cookies on our site.

Information about us

www.mccollsplc.co.uk is a site operated by McColl’s Retail Group plc ("We"). We are registered in England and Wales under company number 08783477 and have our registered office at Ground Floor West, One London Road, Brentwood, Essex CM14 4QW.

Changes to our site

We cannot guarantee that our site will stay the same – we may update our site from time to time, change or remove content or make access to some or all of it subject to registration.

Your account and password

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us using the Customer Service contact details on the web site.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Materials on our site are protected by our and our licensors' intellectual property rights (including copyright). All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Our liability to you

Nothing in these terms of use excludes or limits our liability to you (if any) for death or personal injury arising from our negligence, or for our fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.

We seek to keep content relevant and up to date but please note that we cannot guarantee that content on our site is completely up to date at any given time and we do not guarantee that the site will be free from errors or omissions. The information on our site is given for general information and interest purposes only and you should not rely on it. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on our site.

We cannot guarantee that our site will be:

compatible with all or any hardware and software which you may use;
available all the time or at any specific time.
We are only liable to you for losses which you suffer as a direct result of our breach of these terms and conditions.

We are not responsible to you for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

You may have other rights granted by law, and these terms and conditions do not affect these.

We may link to other websites. When we do this, we will try to make it clear that you are leaving our site. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. You should check their terms of use and privacy policy when you visit them.

Viruses

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. We do not guarantee that our site will be secure or free from bugs or viruses.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you or any website which does not comply with all applicable laws.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page without our consent in writing.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact us using the Customer Service contact details on the web site.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of

England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks

McColl’ Retail Group, McColl’s, Martin’s and RS McColl are UK registered trade marks of McColl’s Retail Group plc or a member of its group.

Contact us

To contact us, use the Customer Service contact details on the web site.

 

Terms of McColl’s till receipt coupons

McColl’s till receipt coupons are redeemable in store only.

They cannot be used in conjunction with any other offer.

Offer subject to availability & change.

Strictly one voucher per customer, per transaction.

Please present coupon at the time of purchase. No photocopies will be accepted.

Exclusions: Alcohol in Wales due to MUP*, Tobacco, Stamps, Gift Cards, Infant formula milk, Lottery tickets and games, mobile top ups, E top ups, Bill Payments, HND, Fuel and Cashback.

*MUP refers to the Minimum unit pricing on alcohol. This was set at a level of 50p per unit by the National Assembly for Wales and introduced on 2nd March 2020.

 

Social Media Competition Terms & Conditions

1. Your McColl’s Twitter / Facebook social media competitions and prize draws are open to all persons aged 18 or over and resident in the United Kingdom (excluding Northern Ireland), excluding employees, and their immediate families, of McColl’s Retail Group LTD, their associated companies, agents, agencies and anyone else professionally connected.

2. The Promoter is Martin McColl Retail Limited, McColl's Retail Group Plc Ground Floor West, One London Road, Brentwood, Essex, CM14 4QW

3. The Promoter reserves the right to verify the eligibility of entrants.

4. For a Prize draw winners will be selected at random by the Promoter and will be contacted once the prize draw has closed via Twitter or Facebook.

5. For a Competition if there is no obvious correct answer the Promoter will exercise their judgment and decide the winner. If there is an obvious correct answer the Promoter will draw the winner from all of those entrants who get the answer correct from both Twitter and Facebook. If there are multiple winners in a competition, all winners will be entered into a prize draw and selected at random. The judge's decision is final.

6. Where only one prize is available, one winner will be selected at random from Twitter or Facebook.

7. The Closing Date will be as appears on the Your McColl’s Twitter or Facebook page.

8. Winner(s) must contact McColl’s via Private Message (Facebook) or Direct Message (Twitter) within 14 days of the notification. If a prize is unclaimed within that 14 day period, the Promoter reserves the right to offer this to a substitute winner.

9. Prizes are non-transferable and no cash or other alternative will be offered. The Promoter will not be responsible for any inability of a prize winner to take up the specified prize.

10. Winner’s Twitter username or Facebook name will be posted on the Your McColl’s Twitter/ Facebook page after the winner has been selected and your name and the county where you live will be provided to anyone making a request to us under clause 11 of these Ts and Cs. By submitting your entry you consent to all of this. You may be asked to take part in promotional activities and to provide digital photographs of you for use on a promotional website or in the Promoter’s marketing material.

11. To obtain the name and county of the winner, please send a stamped SAE to McColl’s Media Centre Martin McColl Retail Limited | McColl’s house| Ashwells Road | Brentwood | Essex | CM15 9ST within 1 month of the Closing Date.

12. The Promoter reserves the right to suspend, cancel or amend the competition/prize draw and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the activity subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.

13. The Promoter may, in its sole discretion, disqualify entries deemed to be non-compliant with these terms and conditions. The Promoter’s decisions as to which entries are eligible to take part in this promotion, and as to any other aspect of this promotion, are final. No correspondence will be entered into.

14. The Promoter reserves the right to disqualify entrants from this promotion if it has any reason to believe that efforts have been made to distort the competitive process or spirit of the promotion.

15. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

16. This promotion and all issues arising out of it shall be governed in accordance with English law and are subject to the exclusive jurisdiction of the English courts.

Prize Draw Terms & Conditions

1. PROMOTER: This promotion is operated by McColl’s, McColl’s Retail Group plc ("We"). We are registered in England and Wales under company number 08783477 and have our registered office at McColl’s, One London Road, Brentwood, CM14 4QP.

2. OPENING AND CLOSING DATE: This promotion is a monthly prize draw which opens on 7th December 2020. Each prize draw will run from the 1st day of the following month to the final day of the month from 00.01 and will close at 23.59 (Monthly Prize Draw). If an entry is made after that monthly prize draw has closed, then it will be automatically entered into the next months' prize draw. Any entries made before the 7th December 2020 and after the closing date of {tpPrizeDrawClose} will not be valid.

3. ELIGIBILITY: This promotion is open to UK and Isle of Man residents. However, employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you win) claim your prize. We may ask the winners to provide proof of age.

4. HOW TO ENTER: To enter the prize draw you must have access to the internet to complete and submit a feedback survey including providing an email address, and opt in to be included in the prize draw on the relevant page within the survey, between the opening and closing date.

5. PRIZES: Each month there is one (1) prize to be won. Maximum one prize per winner per monthly prize draw. Each prize is £250 of vouchers. We may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative.

6. WINNER SELECTION: Winners will be drawn at random on within 10 working days of the closing date by a randomised computer process.

7. NOTIFICATION: If you win, you will be notified by email using the email address provided on your entry form within 10 working days of the date when the winners are drawn. If a winner does not respond to us within 10 working days of being notified by us, then the winner's prize will be forfeited and no new winner will be picked from the remaining eligible entries.

8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.

9. WINNER LIST: Winners' names and respective counties of residence can be requested by sending an email to Customer Services CService@mccolls.co.uk within 3 months of winner selection. The promoter will not be liable if any details provided by the winner are incorrect.

10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion.

11. DISQUALIFICATION: We reserve the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty.

12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: We accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We may collect personal information from you in accordance with the Data Protection Act 1998 and other applicable data privacy laws.

14: CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

15. CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. It is your responsibility to keep up to date with such changes.

16. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.

Festive Treat Loyalty Card

1. This promotion is open to UK ages 16 and over.

2. This promotion is available in-store only.

3. Valid from 15/09/2021 to 03/01/2022 inclusive.

4. Receive one sticker for every KitKat Santa Milk Chocolate Bar 29g, Bonds Of London Red & Gold Milk Chocolate Coins 50g, Lindt Snowflake Milk Chocolate With A Creamy Filling 20g, Maltesers Reindeer Chocolate Christmas Treat 29g, Smarties Milk Chocolate Christmas Penguin 18.5g, Milkybar White Chocolate Christmas Reindeer 17g, Cadbury Dairy Milk Mousse Snowman Chocolate Bar 30g or Cadbury Dairy Milk Orange Mousse Snowman Chocolate 30g purchased.

5. A free KitKat Santa Milk Chocolate Bar 29g, Bonds Of London Red & Gold Milk Chocolate Coins 50g, Lindt Snowflake Milk Chocolate With A Creamy Filling 20g, Maltesers Reindeer Chocolate Christmas Treat 29g, Smarties Milk Chocolate Christmas Penguin 18.5g, Milkybar White Chocolate Christmas Reindeer 17g, Cadbury Dairy Milk Mousse Snowman Chocolate Bar 30g or Cadbury Dairy Milk Orange Mousse Snowman Chocolate 30g for every six stickers you collect.

6. Any unfulfilled cards or cards containing tampered or copied stickers will be rejected.

7. The store's decision is final.

8. Claim your free KitKat Santa Milk Chocolate Bar 29g, Bonds Of London Red & Gold Milk Chocolate Coins 50g, Lindt Snowflake Milk Chocolate With A Creamy Filling 20g, Maltesers Reindeer Chocolate Christmas Treat 29g, Smarties Milk Chocolate Christmas Penguin 18.5g, Milkybar White Chocolate Christmas Reindeer 17g, Cadbury Dairy Milk Mousse Snowman Chocolate Bar 30g or Cadbury Dairy Milk Orange Mousse Snowman Chocolate 30g by 03/01/2022.

9. Subject to availability and no cash alternative will be given.

10. May not be used in conjunction with any other coupon, offer or promotion.

11. Coupon must be surrendered in-store upon claiming free product.